Information and participation in decisions
You may request clear information about your health, proposed procedures and service options. You may ask who is providing your care and what their roles are.
Informed consent is fundamental to medical intervention. Subject to exceptions in legislation, you may discuss refusing or stopping treatment and its possible consequences with your doctor.
Privacy, respect and safety
You may request privacy, respectful treatment and a safe environment during healthcare. Access to services without discrimination is a foundation of patient rights.
Your responsibilities
Give the healthcare team accurate information about your conditions, medicines and previous treatments. Ask about anything you do not understand and report unexpected changes.
Arrive on time for appointments and report any need to change them. Respect other patients’ rights and hospital rules.
Feedback, suggestions and concerns
You may share feedback about services and use the legal complaint channels if you believe your rights were violated. Ask the call centre to direct you to the relevant person at Nev Hospital.
This page provides general information, not individual legal advice or the full text of current legislation.
To share your feedback
You can ask to be directed to the relevant hospital staff member. This page does not send patient details or health documents.
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Ministry of Health patient rights information(new tab)