Information for companions

One companion is permitted. Outside intensive care, a companion may stay if there is no medical objection; the patient’s doctor decides whether this is needed.

Companions must follow hospital rules. Permission may be withdrawn if rules are not followed. Child patients must not be left alone in the room.

The source policy states that companions receive breakfast, lunch and dinner free of charge and that rooms have a companion chair. Confirm current arrangements and any special conditions on admission.

Do not use empty patient beds or sit on the patient’s bed. Do not leave belongings on top of cupboards, on the floor or on windowsills; keep the room clean and tidy.

Do not lock the door while the patient and companion are in the room; follow this rule when the patient goes for surgery or tests too. Avoid wasting water or electricity and look after hospital property. The source policy provides for responsibility in the event of damage.

Tell the doctor and nurse about special circumstances such as allergies. Help with care only as permitted by the healthcare team; do not carry out procedures without their guidance.

Notify the ward nurse if a problem or device alarm occurs; do not adjust devices or equipment. Do not take the patient outside the hospital or change their bed without instruction from a doctor or nurse.

You may be asked to leave the room during rounds, dressing changes or procedures. Protect the patient’s privacy.

Do not bring food or drinks from outside or give the patient food or drink without consulting the nurse.

Follow hand hygiene and infection-control rules. People with an illness or a history of exposure are not permitted to act as companions.

Tell your nurse if symptoms such as fever, rash, a runny nose or cough develop while you are staying as a companion.

Be quiet in rooms and corridors. Keep the television volume low enough not to disturb other patients. Switch off or silence your phone during rounds and after 22:00.

Do not use tobacco products or alcohol in the hospital. Report anything suspicious to a nurse or security officer.