Visiting guidelines
Visiting hours, visitor limits and intensive care arrangements.
Translation draft · Not yet approved by the hospital.
Visiting hours and limits
General visiting hours: 12:00–14:00 and 19:00–21:00.
Visits are limited to 10 minutes and a maximum of two visitors.
This information is taken from Nev Hospital’s source policy. Hours and visitor numbers may be restricted according to the patient’s condition or the ward’s needs; confirm with the ward before visiting.
Before your visit
Do not visit on the day of the patient’s operation. Follow any restrictions set by the doctor or ward nurse and leave when visiting hours end without waiting for a reminder.
Postpone your visit if you have a fever, cough, sneezing, phlegm or a known infection. If you have a chronic illness, consult the healthcare team before visiting.
The source policy asks that children under 12 not be brought to visit patients. Ask the care team about suitable ways for a child patient to meet siblings or friends; outdoor or online arrangements must be confirmed separately.
Intensive care visits
The source policy specifies intensive care visits between 14:00 and 15:00, when conditions allow, by one first-degree relative for a maximum of five minutes. Healthcare staff supervise the visit.
Use hand sanitiser on entry and exit. Follow the unit’s current instructions regarding the source policy’s mask, one-metre distancing and single-use equipment rules. Avoid contact with other patients.
The doctor may restrict visits because of infection risk or the patient’s clinical condition. Ask the healthcare team what personal protective equipment is required.
The source lists doctor updates for relatives between 10:00 and 11:00, with further updates when the situation changes. Confirm the current briefing time with the unit.
Hygiene, food and a restful room
Wash or sanitise your hands before and after visiting. Do not sit on the patient’s bed or touch connected devices and equipment. If isolation precautions apply, follow staff instructions.
The patient’s diet is part of their treatment. Do not bring food or drinks from outside; ask the nurse before giving the patient anything.
Silence your phone and avoid loud conversations in rooms or corridors. Respect the patient’s rest and privacy and avoid distressing conversations. Do not smoke in the hospital.
Who may receive information about the patient?
According to the source policy, information is given to a conscious adult patient or their chosen first-degree relative. For an unconscious patient, a first-degree relative is informed; for a child, a parent is informed. Information is not shared with third parties.
Clarify who may receive information and the procedure with the care team in special circumstances. Protect the patient’s privacy and do not intervene without the team’s guidance.